Sunday, February 3, 2013

Applebee's brouhaha: Readers take sides

Reaction is growing to the story of an Applebee?s waitress fired this week for posting a customer?s receipt online. It?s raised the issue of customer privacy, corporate policy and how to treat the people who serve us and count on tips as part of their income.

As we reported on Thursday, a waitress at an Applebee?s franchise in the St. Louis area waited on a table, and as is customary for parties larger than eight, the bill came with an automatic 18 percent tip added. That didn?t sit well with the person paying the bill, Pastor Alois Bell of the World Deliverance Ministries Church in Granite City, Ill.

Pastor Bell crossed out the automatic tip and wrote ?0? on the receipt, along with this message: ?I give God 10% why do you get 18??

Applebee?s says another waitress, one who did not wait on that table, took a photo of the bill and uploaded it to Reddit, where it soon went viral.

The pastor complained to the restaurant manager, and Chelsea Welch, the waitress who posted the receipt (which included the pastor?s signature), was fired.

?I thought the note was insulting, but it was also comical,? Welch told TheConsumerist. ?I posted it to Reddit because I thought other users would find it entertaining.?

Pastor Bell has apologized for her action. She told The Smoking Gun that she did leave a $6.29 cash tip (that?s 18 percent) on the table.

?My heart is really broken,? she told them. ?I?ve brought embarrassment to my church and my ministry.?

NBC News shared this story with the Emily Post Institute, the experts on social and business etiquette.

?The customer was absolutely out of line,? said Anna Post. ?In my opinion, what the pastor did was not only rude, but the message was just snarky. What she did was wrong. I appreciate that there are people who are frustrated with how tipping works in America; this is not the answer.?

In other words, for the servers at a restaurant, that tip is part of his/her salary.

?That?s why it?s so egregious not to leave an appropriate tip,? Post said. She pointed out that tithing is different than tipping.

?When you go into a restaurant in the U.S., you are essentially entering into a social contract that you will tip ? usually a minimum of 15 percent ? for the service rendered. Frankly, in most places now it?s 20 percent these days. So, an 18 percent tip might have been a little on the low side.?

And what about what the waitress did?

Post told me she understands why Welch might want to share something like this, but she warned that whenever you put something online that relates to your job, there can be negative consequences.

Many of you have shared your thoughts on my Facebook page. Here are just a few of the comments I?ve received so far.

  • Rachel Quezada wrote: ?Shame on the pastor and shame on the waitress, too.?
  • Charles A Lewis: ?The Pastor should be ashamed of herself, and the young lady should not have been fired.?
  • Nicholas Worden: ?Most people in the service industry make minimum wage (or less), and depend on the tips from the customers. Since this pastor obviously hates leaving a tip, then maybe she should stick to McDonalds where she stands in line to order!?
  • Linda Brown: ?If the pastor wishes to follow in Jesus' steps, the pastor should plead for the waitress to get her job back. The loss of work may be a terrible financial burden on the woman. That is not very Christian.?
  • Jennifer Witters-Hopkins: ?The waitress should have been given a warning and the so-called pastor a bible lesson.?

Today, Applebee?s posted detailed information on its Facebook page about the action taken by its franchisee and noted that the company has a clear policy in the employee handbook about social media:

?Employees must honor the privacy rights of Applebee's and its employees by seeking permission before writing about or displaying internal Applebee's happenings that might be considered to be a breach of privacy and confidentiality. This shall include, but not be limited to, posting of photographs, video, or audio of Applebee's employees or its customers, suppliers, agents or competitors, without first obtaining written approval from the Vice President of Operations. The company said employees are told that if they violate this policy, they will be subject to ?disciplinary action, up to and including termination of employment.?

More information:

Herb Weisbaum is The ConsumerMan. Follow him on Facebook and Twitteror visit The ConsumerMan website.

Source: http://www.nbcnews.com/business/applebees-brouhaha-readers-take-sides-1B8218082

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Video: Embassy Explosion Sends Oil Prices Higher

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Saturday, February 2, 2013

Anyone for tennis? Penn Hills parks and rec department will hold ...


By Tribune-Review

Published: Friday, February 1, 2013, 10:30?a.m.
Updated 7 hours ago

The Penn Hills Parks and Recreation Department and its advisory board will hold a public discussion Feb. 11 about the possibility of building a new tennis court in the municipality. It will take place at 6:30 p.m. in the council chambers of the Penn Hills Municipal Building, located at 12245 Frankstown Road.

For more information, call 412-798-2147.

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Source: http://triblive.com/neighborhoods/yourpennhills/yourpennhillsmore/3406628-74/hills-penn-building

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Dread (Horror, 4+ interested parties needed to start)

Hello, ladies and gents! I'm thinking about going a different route and running a roleplay based on a Dread campaign that I've already completed. What is Dread, you ask?

(or maybe you don't, I don't know your life)

But if you do!

Dread is a tabletop roleplaying game where, instead of dice, stats, and hit points, players pull Jenga blocks to see what they can and cannot do. If the tower falls, the character dies and you have to make a new one. You knock the tower down, your character is called a "Dead Man Walking," which means that the DM gets to kill the character off at the moment most convenient to the story. Simple as that. Those aren't all the rules, of course, but those are the bits that are important to what I want to do here.

Plain and simple, I want to run a text Dread game. Obviously we can't play with Jenga blocks, unless you guys are long distance telepaths or something, but I was thinking that instead users could either pick or roll a number 1-20 for each post, and I'd roll a die over here and see how the story unfolded. I mean, unless you wanted me to decide dramatically and at random. *spooky laugh*

It'd be kind of on the fast paced side, preferably, with player characters acting as the main characters of the story and GM characters all acting as NPCs.

Aaaaanyway, that's what I'm looking at conceptually. As for story concept, think creepy old hotels in New York City owned by wizards. If I can get just a FEW people interested I'll start cranking out some more information.

Source: http://feedproxy.google.com/~r/RolePlayGateway/~3/vcLRsMGwd50/viewtopic.php

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Guardian as damn-you-autocorrect? | d::gen network

I know it can be hard sometimes to grasp and translate ideas in a single-shot, over the phone, but this Guardian? ?article? recounting their interview with me reads like it has been /auto-corrected/speech-to-text?d/ by an Engrish bot. Given it?s written in the first-person, I felt more than a little irritated by this.

So, in an effort to turn their semi-open-data into something you can read, I?ve turned the words in the article into something closer to what I actually said. I?ll try and keep as close to their format/structure as I can.

Where did your passion for open data come from?

I?ve always been involved in technology: writing software to create scientific models, analyse business data, or using the web create new services. At Jodrell Bank (the radio telescope), we were mapping large chunks of the Universe ? helping to explore and understand its structure.

Throughout my career, from Jodrell Bank to AMEE (which calculates environmental impacts), I have been heavily involved in scientific modelling, data analytics and statistics (also now known as ?data science?).

What their original article said:

?I?ve always been involved in technology-writing software and where that meets other disciplines, such as science and business. Working at Jodrell Bank, mapping large chunks of US feasability data ? to take one extreme ? was about tackling large questions around the structure and nature of the universe. In hindsight, that path ? where technology meets larger questions about our surroundings ? has been self-evident over my career; in Jodrell Bank, doing what would now be called data analytics, down to Avoiding Mass Extinctions Engine (AMEE), my startup company, which calculates environmental impacts.?

Comment: the idea of a radio telescope mapping ?US feasibility? is quite entertaining. Never mind the spelling.

What will the Open Data Institute be doing?

We are facing some of the greatest challenges of our time. Whether social, environmental, or economic, I strongly believe that open data can act as a powerful tool to help us gain insight and act with confidence. For example, many large companies learned that simply by measuring their energy consumption (most were not), they can save substantial amounts of money and reduce their emissions. Open data can unlock insight and value.

The ODI is the first organisation focussing specifically on open data. Our vision is ?Knowledge for everyone?. We are acting as a convening space for governments, companies, communities, and individuals who are already involved in this field.

Given the scale of opportunities, the ability to bring together different experts is important. We?ve seen over 700 people through our space in the last 3 months. These include NGO?s, Venture Capital firms, small business, artists, our own and international governments. To me this signifies that open data is a cultural phenomena.

I am very excited about the ODI?s potential to bring people together and catalyse innovation.

What their original article said:

?The ODI has the incredible position of being the first and only institute of its kind. We?re facing some substantial challenges ? social, environmental and economic ? and the institute will play a significant part in addressing those challenges, including bringing in efficiencies. For example, simply by measuring environmental impacts, 10%-20% of emissions can be saved by companies. That?s from having information in the first place ? more information unlocks information.

National organisations and individuals are embracing more open data, and one potential for the institute is opening up knowledge for everyone, giving more insight across NGOs, capital venture companies, academics and so on. Cross perspectives and enabling people to learn is key. We?ve had in members of the Cabinet Office, small businesses, delegates from Asia and elsewhere ? hundreds of people from all these different arenas, all interested in how we can move this agenda forward. Innovation and knowledge can affect social, environmental and economic issues ? a triple bottom line, but also a very human side.

I see the Open Data Institute as an opportunity-capturing area, looking at how we can create something at scale, and I?m delighted to join in that.?

Open data ? buzzword or game changer?

Open data is not new. The open web is the most successful information architecture in history, but it is not just a web of documents, it is a web of open data. In terms of timing, it feels like the mid-1990s ? vast amounts of new information are about to be made available in a connected way, and the impact of this could be as game changing as the web has been over the past 20 years. This is particularly relevant as we increase our reliance on data to make decisions.

Working with world-leading experts, and the ODI?s co-founders, Sir Tim Berners-Lee and Professor Nigel Shadbolt, is an honour and their involvement signals the importance of our work.

What their original article said:

?It?s much like the web in the early 1990s. We?re at a tipping point where more and more information is available and so there?s more to unlock. I?m delighted to be working with some of the world leaders in this new movement, including Tim Berners-Lee and Sir Nigel Shadbolt. This is the most exciting thing I?ve done. Projects in the past have included building Virgin.net?s early web presence, a pioneer in that space, a web-streaming business, and the last, helping to create an ecosystem around environmental data. But for me the opportunity is different. We?re in an age of data-driven decision making, with vast amounts of data. It?s huge and transformational.?

Comment: I?m not sure what the rest of my background has to do with the analysis of buzzwords. And they switched the Knighthood? (congrat?s Nigel!)

With a degree in astrophysics and a masters in electronic music, did you see yourself doing what you do now?

What I?m doing now didn?t exist when I did my degrees. In 1993, my first paid job was to review all music software on the internet. If you Google that now there are hundreds of thousands of results. I enjoy research and exploring new ideas, especially if you?re not sure what the questions are.

What their original article said:

What I?m doing now didn?t exist when I did my degree. In 1993, my first paid job was to review all music technology and, if you Googled that now, there would be hundreds of them. In hindsight, none of those things had really taken off. It?s very exciting when we don?t know what the questions are and we?re tasked with finding out what those are ? and then looking for answers.

What?s your leadership style?

In order to create, we need to explore many ideas. Developing a culture where experimentation is encouraged is essential: we all need to be able fail, sometimes frequently, while we work things out.

The whole team should be involved in the design of the organisation: we are developing strong coaching and mentoring programmes for everyone. This will help create a strong organisation as well as help anyone in our team provide support to the companies we are incubating, and to the broader community.

One model I find interesting is the ?servant-leader? model (http://en.wikipedia.org/wiki/Servant_leadership).

What their original article said:

A lot of what we do is through trial by example and error. That drives me, learning itself ? and from those around me. We?re building team empowerment to help our teams make their own decisions and developing a mentoring scheme for our energy and emerging markets team. It?s about how we can best serve our teams and stakeholders. MIT [the Massachusetts Institute of Technology] is doing research on the idea of the servant leader, and that?s what I try to do.

Comment: Given leadership is the theme of their series, this was to me the most disappointing part to read

What three things would you take to a desert island?

A piano, an internet-connected laptop (if that?s allowed?) and a painting by my friend Ulyana. (http://www.ulyanagumeniuk.com).

What their original article said:

A piano, an internet-connected laptop (although I?m not sure that?s allowed) and a book or a painting by one of my friends, Ulyana Gumeniuk.

Comment: Ulya doesn?t write books

Source: http://www.dgen.net/blog/2013/02/02/guardian-as-damn-you-autocorrect/

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Video: Obamacare Buyer's Remorse?

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Ed Koch, mayor who became a symbol of NYC, dies

NEW YORK (AP) ? Ed Koch's favorite moment as mayor of New York City, fittingly, involved yelling.

Suddenly inspired to do something brash about the rare transit strike that crippled the city in 1980, he strode down to the Brooklyn Bridge to encourage commuters who were forced to walk to work instead of jumping aboard subway trains and buses.

"I began to yell, 'Walk over the bridge! Walk over the bridge! We're not going to let these bastards bring us to our knees!' And people began to applaud," the famously combative, acid-tongued politician recalled at a 2012 forum.

His success in rallying New Yorkers in the face of the strike was, he said, his biggest personal achievement as mayor. And it was a display that was quintessentially Koch, who rescued the city from near-financial ruin during a three-term City Hall run in which he embodied New York chutzpah for the rest of the world.

Koch died at 2 a.m. Friday from congestive heart failure, spokesman George Arzt said. He was 88. The funeral will be Monday at Temple Emanu-El in Manhattan.

Koch was admitted to NewYork-Presbyterian/Columbia hospital on Monday with shortness of breath, and was moved to intensive care on Thursday for closer monitoring of the fluid in his lungs and legs. He had been released two days earlier after being treated for water in his lungs and legs. He had initially been admitted on Jan. 19.

After leaving City Hall in January 1990, Koch battled assorted health problems and heart disease.

The larger-than-life Koch, who breezed through the streets of New York flashing his signature thumbs-up sign, won a national reputation with his feisty style. "How'm I doing?" was his trademark question to constituents, although the answer mattered little to Koch. The mayor always thought he was doing wonderfully.

Former Mayor David Dinkins, who succeeded Koch, called the former mayor "a feisty guy who would tell you what he thinks."

"Ed was a guy to whom I could turn if I wanted a straight answer," he told Fox 5 News Friday.

Bald and bombastic, paunchy and pretentious, the city's 105th mayor was quick with a friendly quip and equally fast with a cutting remark for his political enemies.

"You punch me, I punch back," Koch once memorably observed. "I do not believe it's good for one's self-respect to be a punching bag."

His hospitalization forced him to miss this week's premiere of a new documentary about his career. "Koch" opens in theaters nationwide on Friday.

The mayor dismissed his critics as "wackos," waged verbal war with developer Donald Trump ("piggy") and fellow former mayor Rudolph Giuliani ("nasty man"), lambasted the Rev. Jesse Jackson, and once reduced the head of the City Council to tears.

"I'm not the type to get ulcers," he wrote in "Mayor," his autobiography. "I give them."

When President George W. Bush ran for re-election in 2004, Democrat Koch crossed party lines to support him and spoke at the GOP convention. He also endorsed Mayor Michael Bloomberg's re-election efforts at a time when Bloomberg was a Republican. Koch described himself as "a liberal with sanity."

In a statement Bloomberg said the city "lost an irrepressible icon" and called Koch its "most charismatic cheerleader."

"Through his tough, determined leadership and responsible fiscal stewardship, Ed helped lift the city out of its darkest days and set it on course for an incredible comeback," Bloomberg said.

Koch was also an outspoken supporter of Israel, willing to criticize anyone, including President Barack Obama, over decisions Koch thought could indicate any wavering of support for that nation.

In a WLIW television program "The Jews of New York," Koch spoke of his attachment to his faith.

"Jews have always thought that having someone elevated with his head above the grass was not good for the Jews. I never felt that way," he said. "I believe that you have to stand up."

Under his watch from 1978-89, the city climbed out of its financial crisis thanks to Koch's tough fiscal policies and razor-sharp budget cuts, and subway service improved enormously. But homelessness and AIDS soared through the 1980s, and critics charged that City Hall's responses were too little, too late.

Koch said in a 2009 interview with The New York Times that he had few regrets about his time in office but still felt guilt over a decision he made as mayor to close Sydenham Hospital in Harlem. The move saved $9 million, but Koch said in 2009 that it was wrong "because black doctors couldn't get into other hospitals" at the time.

"That was uncaring of me," he said. "They helped elect me, and then in my zeal to do the right thing I did something now that I regret."

His mark on the city has been set in steel: The Queensboro Bridge ? connecting Manhattan to Queens and celebrated in the Simon and Garfunkel tune "The 59th Street Bridge Song (Feelin' Groovy)" ? was renamed in Koch's honor in 2011.

Koch was a champion of gay rights, taking on the Roman Catholic Church and scores of political leaders.

During the 1977 mayoral campaign against Mario Cuomo, posters that read, "Vote for Cuomo, Not the Homo" mysteriously appeared in some neighborhoods as Election Day approached.

A lifelong bachelor, Koch offered a typically blunt response to questions about his own sexuality: "My answer to questions on this subject is simply, 'F--- off.' There have to be some private matters left."

Koch said in 1989 that that his biggest regret as he left office was that "Many people in the black community do not perceive that I was their friend."

During the 1988 presidential campaign, Koch said that "Jews and other supporters of Israel would be crazy" to vote for Jesse Jackson. The remark caused a black backlash that carried into the 1989 Democratic mayoral primary, when Dinkins took 97 percent of the black vote.

Koch said the second half of his remark about Jackson went unheeded. It was, "... in the same way that blacks and supporters of black causes would be crazy to vote for George Bush."

Jackson on Friday said in a statement that Koch's "leadership and legacy will never be forgotten in New York City, New York state or our nation."

Koch was fast-talking, opinionated and sometimes rude, becoming the face and sound of New York to those living outside the city. Koch became a celebrity, appearing on talk shows and playing himself in movies including "The Muppets Take Manhattan" and "The First Wives Club" and hosting "Saturday Night Live."

In 1989's "Batman," the character of Gotham City's mayor, played by Lee Wallace, bore a definite resemblance to Koch.

When Koch took over from accountant Abe Beame in 1978, one thing quickly became apparent ? with this mayor, nothing was certain. Reporters covered him around the clock because of "the Koch factor," his ability to say something outrageous any place, any time.

After leaving office, he continued to offer his opinions as a political pundit, movie reviewer, food critic and judge on "The People's Court."

Koch remained a political force in Albany well into old age. He secured a promise in 2010 from then-aspiring Gov. Andrew Cuomo and a number of state legislators to protect the electoral redistricting process from partisanship ? and then vocally protested when Cuomo and others reneged on that pledge two years later.

Even in his 80s, Koch still exercised regularly and worked as a lawyer for the firm Bryan Cave.

At his 80th birthday bash, Bloomberg said Koch was "not only a great mayor and a great source of advice and support to other mayors, he happens to be one of the greatest leaders and politicians in the history of our city."

He had been in the hospital twice in 2012, for anemia in September and then for a respiratory infection in December. He returned twice in January 2013 with fluid buildup in his lungs.

He had undergone surgery in June 2009 to replace his aortic valve and gallbladder surgery a month later. He had a pacemaker inserted in 1991 and was hospitalized eight years later with a heart attack. In early 2001, he was hospitalized with pneumonia.

Koch was born in the Bronx on Dec. 12, 1924, the second of three children of Polish immigrants Louis and Joyce Koch. During the Depression the family lived in Newark, N.J.

The future mayor worked his way through school, checking hats, working behind a delicatessen counter and selling shoes. He attended City College and served as a combat infantryman in Europe during World War II, earning his sergeant stripes.

He received a law degree from New York University in 1948 and began practicing law in Manhattan's Greenwich Village neighborhood, where his political career began as a member of the Village Independent Democrats, a group of liberal reformers. He defeated powerful Democratic leader Carmine DeSapio, whose roots reached back to the corrupt Tammany Hall political machine, in a race for district leader.

Koch was elected to the City Council and then to Congress, serving from 1969-77 as representative for the "Silk Stocking" district that was then known for its millionaire Park Avenue constituency.

The liberal Koch was the first Democrat to represent the district in 31 years. But his politics edged to the center of the political spectrum during his years in Congress and pulled to the right on a number of issues after becoming mayor.

His answer to the war on drugs? Send convicted drug dealers to concentration camps in the desert. Decaying buildings? Paint phony windows, complete with cheery flowerpots, on brick facades. Overcrowded city jails? Stick inmates on floating prison barges.

Koch defeated incumbent Beame and future Gov. Mario Cuomo in the Democratic primary to win his first term in City Hall. Like his hero Fiorello LaGuardia, the fiery fusion party mayor who ran the city from 1933 to 1945, he ran on the Republican and Conservative party lines in the 1981 mayoral election.

He breezed to re-election in both 1981 and 1985, winning an unprecedented three-quarters of the votes cast. At the time, he was only the third mayor in city history to be elected to three terms.

While mayor, he wrote three books including the best-seller "Mayor," ''Politics" and "His Eminence and Hizzoner," written with Cardinal John O'Connor. He wrote seven other nonfiction books, four mystery novels and three children's books after leaving office.

Early in his second term, Koch flip-flopped on his pledge to remain at City Hall and decided to run for governor against then-Lt. Gov. Mario Cuomo. But his 1982 gubernatorial bid blew up after Koch mouthed off about life outside his hometown.

"Have you ever lived in the suburbs?" Koch told an interviewer who asked about a possible move to Albany. "It's sterile. It's nothing. It's wasting your life."

During the same interview he said that life in the country meant having to "drive 20 miles to buy a gingham dress or a Sears, Roebuck suit."

It cost him the race, but it convinced many of the 8 million city residents that Koch belonged in New York. Meanwhile, Cuomo went on to serve three terms as governor.

Koch's third term was beset by corruption scandals. Queens Borough President Donald Manes ? a close ally ? committed suicide in March 1986, after having resigned over kickback and patronage allegations. Bronx Democratic leader Stanley Friedman and three others were also tarred. Koch's commissioner of cultural affairs, former Miss America Bess Myerson, stepped down in the wake of a scandal involving her boyfriend and a judge overseeing a legal case concerning him.

As the pressure grew, Koch suffered a minor stroke in 1987.

The administration was also beset by racial unrest, first after the 1986 death of a black youth at the hands of a white gang in Howard Beach and three years later after a black teen was shot to death in Brooklyn's tough Bensonhurst neighborhood by a group of whites.

Six weeks after the second slaying, Koch lost the Democratic primary to Dinkins, the city's eventual first black mayor. Koch later said the simmering racial tensions didn't lead to his defeat.

"I was defeated because of longevity," Koch said. "People get tired of you. So they decided to throw me out."

The man who bragged that he would always get a better job, but New Yorkers would never get a better mayor, left his City Hall office for the last time on Dec. 31, 1989.

Looking back, Koch said in a 1997 interview: "All I could think of was, "Free at last, free at last, great God almighty, I'm free at last."

He was finished with public office, but he would never be through with the city. At age 83, Koch paid $20,000 for a burial plot at Trinity Church Cemetery, at the time the only graveyard in Manhattan that still had space.

"I don't want to leave Manhattan, even when I'm gone," Koch told The Associated Press. "This is my home. The thought of having to go to New Jersey was so distressing to me."

Not long after buying the plot, he had his tombstone inscribed and installed. The marker features the last words of slain Wall Street Journal reporter Daniel Pearl: "My father is Jewish, my mother is Jewish, I am Jewish."

It also includes a Jewish prayer and the epitaph he wrote after his stroke:

"He was fiercely proud of his Jewish faith. He fiercely defended the City of New York, and he fiercely loved its people. Above all, he loved his country, the United States of America, in whose armed forces he served in World War II."

Koch was survived by his sister, Pat Thaler, and many grandnieces and grandnephews.

___

Associated Press writer Samantha Gross contributed to this report.

Source: http://news.yahoo.com/ed-koch-mayor-became-symbol-nyc-dies-111111775--politics.html

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